Your Guide to Visiting Imperial Dental Specialist Centre
This Patient Guide helps you understand what to expect before, during, and after your appointment, including consultation flow, treatment planning, fees, accessibility, emergency visits, and aftercare.
Preparing before your appointment helps us provide the best care for you.
- Existing medical conditions
- Current medications
- Drug or food allergies
- Pregnancy
- Previous dental treatment records, X-rays, or scans
- History of dental anxiety
- Mobility limitations or wheelchair requirements
- A need for caregiver or family assistance
Your First Consultation Journey
Medical and dental
history review
Clinical
examination
X-rays or
diagnostic imaging
Intraoral
photographs
Digital
scan
Bite and gum
assessment
Smile
analysis
Discussion of
treatment options
What to Bring
- Identification document
- Previous dental records, X-rays, scans, or reports
- List of current medications
- Information about allergies
- Referral letter, if any
- Retainers, dentures, aligners, or dental appliances, if related to your concern
Treatment Planning
Some treatments can be completed on the same day; others require planning. For complex cases, your treatment plan may include:
- Diagnosis
- Recommended treatment options
- Treatment sequence
- Estimated duration
- Estimated fees
- Risks and limitations
- Maintenance and aftercare requirements
Fees and Payment
Before treatment, our team will explain the estimated fee or quotation where applicable. Payment is generally required on the day treatment is rendered, unless prior arrangements have been approved by management.
Appointment Policy
Patients are encouraged to arrive on time. If you are running late, please inform our team as soon as possible. If you need to cancel or reschedule, please notify us in advance so we can offer the slot to another patient.
Accessibility and Patient Assistance
As an Ambulatory Care Centre, IDSC can accommodate patients who may require additional assistance, including elderly patients, children, wheelchair users, patients with mobility limitations, and patients requiring caregiver support. Please inform our team before your visit if you require wheelchair access or special assistance.
